Hard water leaves scale on fixtures, spots on glassware, and film on skin and laundry. Buffalo tap water runs moderately hard, and a softener is the equipment built for that one job. Water Filtration Buffalo sizes and installs water softener systems for Buffalo homes based on your measured hardness and household water use, not a guess.
Hardness is calcium and magnesium dissolved out of rock, and Lake Erie water picks it up naturally. Buffalo Water publishes the number every year, so this is not a guess or a sales figure.
Measured as calcium carbonate at the treatment plant entry point.
The same figure in the units softeners are sized by. This is moderately hard water.
Hardness is not a fixed number. It moves with the lake through the seasons.
Average across the year, which is why scale builds where water evaporates.
Source: Buffalo Water annual drinking water quality report. Moderately hard is an honest description. It is not the extreme hardness seen in parts of the Midwest or Southwest, and it is more than enough to leave scale, dull laundry, and shorten the life of a water heater.
Most people call about a softener because of something they can see rather than a number on a report. At 5 to 6.5 grains per gallon, the effects build slowly and then become impossible to ignore.
None of this means your water is unsafe. Buffalo Water reported no violations. Hardness is not a health contaminant, it is a household one, and softening is the fix for it.
A softener swaps hardness minerals out of the water using resin, then rinses itself on a cycle. It is a specific tool for a specific problem, and being clear about its limits matters as much as its benefits.
Water passes through resin that trades calcium and magnesium for sodium or potassium. That is what stops scale forming downstream.
The resin is periodically rinsed with brine and reset. Sizing the unit to your household keeps salt and water use sensible.
A softener is not a drinking water filter. It does not target chlorine taste or improve flavor. Pairing it with carbon filtration or reverse osmosis handles that side.
If taste and odor are your main complaint rather than scale, carbon filtration or a reverse osmosis drinking water system is the better starting point, and we will tell you so.
Softeners are sized by hardness and by how much water your household actually uses. Getting either wrong means wasted salt or a unit that cannot keep up.
We check hardness at your tap rather than relying on the citywide average, because your supply and plumbing shift the number.
Grain capacity is matched to your household size and water use so the unit regenerates at a sensible interval.
We install, program the regeneration cycle, and show you how to keep the brine tank topped up.
We install softeners throughout Buffalo, including North Buffalo, South Buffalo, Kenfield, the Elmwood Village, Allentown, Black Rock, Riverside, and University Heights, covering ZIP codes 14201, 14202, 14207, 14208, 14209, 14210, 14211, 14213, 14214, 14215, 14216, 14220, and 14222.
We also cover Williamsville, Amherst, and Clarence. Those towns are on Erie County Water Authority supply, and parts of Clarence are on private wells where hardness runs differently again, so we measure before recommending a size.
What Buffalo homeowners ask most often before installing a water softener.
Buffalo Water reported calcium hardness averaging 99.2 ppm, ranging from 84 to 112 ppm through the year. That works out to roughly 5 to 6.5 grains per gallon, which is moderately hard. Whether a water softener system is worth it in your Buffalo home depends on how much scale, spotting, and laundry stiffness you are actually seeing, which is why we measure at your tap first.
Not on its own. A softener targets calcium and magnesium, not chlorine. Buffalo’s distribution system averaged 0.86 ppm of free chlorine, and that is the usual source of taste complaints. Many Buffalo homes pair a water softener system with carbon filtration or a reverse osmosis unit at the kitchen sink so scale and taste are both handled.
Ion exchange releases a small amount of sodium in place of hardness minerals, with the amount depending on how hard the incoming water is. Buffalo Water reported source sodium averaging about 12 ppm before any softening. If anyone in the household is on a sodium-restricted diet, potassium chloride is an alternative, or a separate unsoftened drinking water tap can be run.
It depends on your hardness and your water use, which is exactly why sizing matters. At Buffalo’s moderate hardness a correctly sized water softener system regenerates less often than the same unit would in a hard water region, so salt consumption is usually lower than people expect.
No. Buffalo Water treats Lake Erie water, while the Erie County Water Authority supplies Amherst, Clarence, and Williamsville from a different plant and a different source. Parts of Clarence are on private wells, where hardness can be substantially higher. A water softener sized for a Buffalo home is not automatically right for one in Clarence.
A straightforward installation on an accessible main line is typically completed in a single visit. Older Buffalo homes sometimes need extra plumbing work depending on where the main line sits and what condition it is in, and we will flag that before starting rather than after.
Tell us what you are noticing with your water and we will walk you through the options that fit your home.